To HPS Shannon, regarding emails

[Stormblood]

I'm experiencing issues replying to your last email. It's impossible for my computer to open your emails at all, as that results in an endless loop, while the service works smoothly when writing to other people and reading their emails. From my phone, something different happens. I manage to read your emails after 10 minutes of black screen. I can type a reply but I cannot send them at all. The app prints out an error and states the answer has been saved as a draft. I go to drafts and:

• for the reply I had typed yesterday: it's completely empty;
• for the reply I just wrote: it's impossible to open, let alone try to send it again.

Good thing I saved today's answer on the scribble before sending it. I will reply to you as soon as the system allows me to.

[HPS Shannon]

I'm experiencing issues replying to your last email. It's impossible for my computer to open your emails at all, as that results in an endless loop, while the service works smoothly when writing to other people and reading their emails. From my phone, something different happens. I manage to read your emails after 10 minutes of black screen. I can type a reply but I cannot send them at all. The app prints out an error and states the answer has been saved as a draft. I go to drafts and:

• for the reply I had typed yesterday: it's completely empty;
• for the reply I just wrote: it's impossible to open, let alone try to send it again.

Good thing I saved today's answer on the scribble before sending it. I will reply to you as soon as the system allows me to.

No problem, brother!